Terms of service

Terms and Services – Novel Herbs

Last Updated: November 2025
Email: novelherbspk@gmail.com

Welcome to Novel Herbs. By visiting our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Novel Herbs. Throughout the site, the terms “we”, “us”, and “our” refer to Novel Herbs.
By accessing or purchasing from our site, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced here or available by hyperlink.

2. Use of Our Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to use our products or website for any illegal or unauthorized purpose.

  • You may not transmit viruses, malware, or any destructive code through our site.

3. Products and Services

  • Our products are herbal and natural remedies intended for general health and wellness.

  • These products are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor before use.

  • We reserve the right to limit the sale of our products to any person, region, or jurisdiction.

4. Pricing and Payment

  • All prices are listed in PKR (Pakistani Rupees) and are subject to change without notice.

  • We accept various payment methods as displayed at checkout.

  • In case of pricing errors, we reserve the right to cancel or modify any order before shipment.

5. Shipping and Delivery

  • Delivery times are estimates and may vary depending on location and courier service.

  • Novel Herbs is not responsible for delays caused by courier companies or unforeseen circumstances.

  • Please refer to our Shipping Policy for more details.

6. Return & Refund Policy

  • We offer returns and refunds in accordance with our Return and Refund Policy, available on our website.

  • Only unopened and unused products are eligible for return as per that policy.

7. Accuracy of Information

  • We do our best to ensure all product information, pricing, and images are accurate.

  • However, errors or omissions may occur, and we reserve the right to correct them at any time without prior notice.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and designs — is the property of Novel Herbs and protected under copyright laws.
You may not reproduce, copy, or use any content without written permission.

9. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for the content, privacy practices, or accuracy of these external sites.

10. Limitation of Liability

  • Novel Herbs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability shall not exceed the amount paid for the specific product purchased.

11. Medical Disclaimer

Our herbal products are formulated using natural ingredients for wellness support.
They are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your physician before using any new supplement or remedy.

12. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.
Changes will take effect immediately upon posting on this page.

13. Contact Us

If you have any questions about these Terms, please contact us:
📧 Email: novelherbspk@gmail.com
🏪 Store Name: Novel Herbs